Difference between revisions of "Getting support"

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Latest revision as of 18:04, 6 April 2017

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You can get support by three different means.

Troubleshooting

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If you're experiencing a problem with the application, we suggest you to look for a possible solution in this section which contains a list of the most common questions made by users.

Diagnostic Feature

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Still having an issue? You can send a message to the developers containing important information of your devices' settings from within the app by going to the "Settings" panel under "Report an issue".

When you tap to report the issue, a pop-up window will appear asking for your email address.

This option is specially useful to report technical or crashing issues.

Email us

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If you don’t find the information you are looking for in this manual, you can send us a message from the «support» section of our website:

http://xample.desk.com/

We usually answer support messages within a couple business days.

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