The following is a list of common issues experienced by the users of Air Navigation Pro. We propose some of the possible quick solutions as follows:
Before proceeding, verify that you have the latest version of Air Nav Pro installed.
- Check directly in your iPad/iPhone by accessing to the App Store - Updates.
- Cannot upgrade to the latest version of Air Nav Pro.
- Please check minimum requirements on this chapter.
- Loaded Air Nav Pro for the first time and no maps/current location are showing.
- Please refer to this chapter.
- Slow functionality, crashes, weird behavior.
- Reboot device. Close apps you don’t use while running Air Nav Pro. Check for latest iOS upgrades. Check GPS signal reception. Disable waypoints/airspaces you don’t need on the map. See how to hide them on this chapter.
- Problems still continue: reinstall app completely: first backup stored data: check this chapter.
- Intermittent GPS signal loss.
- Reboot device. Use the option «Alternate speed/course» from the Settings of Air Nav Pro.
- Total GPS signal loss.
- Reboot device. Check under «Privacy» - «Location Services» in the Settings of the iPad/iPhone. The switch of Air Nav Pro must be enabled. Make also sure to have the sensor “iOS Location Services” enabled as well within Air Nav Pro. Screenshots on chapter External GPS antennas.
- External GPS device does not work with Air Nav Pro.
- Reboot device. Proceed as described on chapter External GPS antennas.
- Maps will not download to device.
- Reboot wifi network and check it is working properly. Disable bluetooth.
- Try a different wifi network if possible.
- Purchased maps are lost after reinstalling Air Nav Pro.
- Please refer to this chapter.
- Issues with waypoints/airspaces packages.
- Read this chapter.
- Issues with Approach Charts/Briefing/Obstacles.
- Details to install app charts on this chapter, details on how to use them on this chapter.
- Details on Preflight Briefing service on this chapter, details on obstacles on this chapter.
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