Difference between revisions of "Getting support/es"

Revision as of 14:06, 20 October 2016 (view source) Oliver (Talk | contribs) (Created page with "Puede obtener asistencia a través de tres formas diferentes.") ← Older edit		Revision as of 14:08, 20 October 2016 (view source) Oliver (Talk | contribs) (Created page with "===Solución a problemas comunes=== ---- Si está experimentando un problema con la aplicación, le sugerimos echarle un vistazo a las posible soluciones de Troubleshoo...") Newer edit →
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−	===[[Troubleshooting]]===	+	===[[Solución a problemas comunes]]===
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−	If you're experiencing a problem with the application, we suggest you to look for a possible solution in [[Troubleshooting | this section]] which contains a list of the most common questions made by users.	+	Si está experimentando un problema con la aplicación, le sugerimos echarle un vistazo a las posible soluciones de  [[Troubleshooting/es | esta sección]], que contiene una lista de las preguntas más frecuentes realizadas por los usuarios.

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Revision as of 14:08, 20 October 2016

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Puede obtener asistencia a través de tres formas diferentes.

Solución a problemas comunes

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Si está experimentando un problema con la aplicación, le sugerimos echarle un vistazo a las posible soluciones de esta sección, que contiene una lista de las preguntas más frecuentes realizadas por los usuarios.

Diagnostic Feature

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Still having an issue? You can send a message to the developers containing important information of your devices' settings from within the app by going to the "Settings" panel under "Report an issue".

When you tap to report the issue, a pop-up window will appear asking for your email address.

This option is specially useful to report technical or crashing issues.

Email us

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If you don’t find the information you are looking for in this manual, you can send us a message from the «support» section of our website:

http://xample.desk.com/

We usually answer support messages within a couple business days.

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