Difference between revisions of "Getting support"

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===[[Troubleshooting]]=== <!--T:5-->
 
===[[Troubleshooting]]=== <!--T:5-->
 
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If you're experiencing a problem with the application, we suggest you to look for a possible solution in this section which contains a list of the most common questions made by users.
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If you're experiencing a problem with the application, we suggest you to look for a possible solution in [[Troubleshooting | this section]] which contains a list of the most common questions made by users.
  
  
 
===Diagnostic Feature=== <!--T:20-->
 
===Diagnostic Feature=== <!--T:20-->
 
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Still having an issue? You can send a message to the developers containing important information of your devices' settings from within the app by going to the "Settings" panel under "Report an issue".
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[[File:Diagnostic_reporting_tool_2.jpg|right|210px]]Still having an issue? You can send a message to the developers containing important information of your devices' settings from within the app by going to the "Settings" panel under "Report an issue".
  
 
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This option is specially useful to report technical or crashing issues  
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This option is specially useful to report technical or crashing issues.
  
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[[Category:Manual]]
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Back to <u>[[Air Navigation iOS | previous page.]]</u>
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[[Category:Support]]
 
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Latest revision as of 17:04, 6 April 2017

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You can get support by three different means.


Troubleshooting


If you're experiencing a problem with the application, we suggest you to look for a possible solution in this section which contains a list of the most common questions made by users.


Diagnostic Feature


Diagnostic reporting tool 2.jpg
Still having an issue? You can send a message to the developers containing important information of your devices' settings from within the app by going to the "Settings" panel under "Report an issue".

When you tap to report the issue, a pop-up window will appear asking for your email address.

This option is specially useful to report technical or crashing issues.


Email us


If you don’t find the information you are looking for in this manual, you can send us a message from the «support» section of our website:

caption
http://xample.desk.com/


Supportcenter123.jpg

We usually answer support messages within a couple business days.


Back to previous page.