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===[[Troubleshooting]]=== | ===[[Troubleshooting]]=== | ||
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| − | If you're experiencing a problem with the application, we suggest you to look for a possible solution in this section which contains a list of the most common questions made by users. | + | If you're experiencing a problem with the application, we suggest you to look for a possible solution in [[Troubleshooting | this section]] which contains a list of the most common questions made by users. |
===Diagnostic Feature=== | ===Diagnostic Feature=== | ||
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| − | Still having an issue? You can send a message to the developers containing important information of your devices' settings from within the app by going to the "Settings" panel under "Report an issue". | + | [[File:Diagnostic_reporting_tool_2.jpg|right|210px]]Still having an issue? You can send a message to the developers containing important information of your devices' settings from within the app by going to the "Settings" panel under "Report an issue". |
When you tap to report the issue, a pop-up window will appear asking for your email address. | When you tap to report the issue, a pop-up window will appear asking for your email address. | ||
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Back to <u>[[Air Navigation iOS | previous page.]]</u> | Back to <u>[[Air Navigation iOS | previous page.]]</u> | ||
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Latest revision as of 18:35, 31 October 2016
You can get support by three different means.
Troubleshooting
If you're experiencing a problem with the application, we suggest you to look for a possible solution in this section which contains a list of the most common questions made by users.
Diagnostic Feature
When you tap to report the issue, a pop-up window will appear asking for your email address.
This option is specially useful to report technical or crashing issues.
Email us
If you don’t find the information you are looking for in this manual, you can send us a message from the «support» section of our website:
We usually answer support messages within a couple business days.
Back to previous page.