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===Diagnostic Feature=== | ===Diagnostic Feature=== | ||
| − | Still having an issue? You can send a message to the developers containing important information of your devices settings from within the app by going to the "Settings" panel under '''"Report an issue"'''. | + | Still having an issue? You can send a message to the developers containing important information of your devices' settings from within the app by going to the "Settings" panel under '''"Report an issue"'''. |
When you tap to report the issue, a pop-up window will appear asking you for your email address. | When you tap to report the issue, a pop-up window will appear asking you for your email address. | ||
Revision as of 20:02, 31 May 2016
You can get support in three different instances.
Troubleshooting
If you're experiencing a problem with the application, we suggest you to look for a possible solution in this section which contains a list of the most common questions made by users.
Diagnostic Feature
Still having an issue? You can send a message to the developers containing important information of your devices' settings from within the app by going to the "Settings" panel under "Report an issue".
When you tap to report the issue, a pop-up window will appear asking you for your email address.
This option is specially useful to report technical or crashing issues
Email us
If you don’t find the information you are looking for in this manual, you can send us a request from the «support» section of our website:
We usually answer support requests within a couple business days.
Back to previous page.