Difference between revisions of "Getting support"

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===[[Troubleshooting]]=== <!--T:5-->
 
===[[Troubleshooting]]=== <!--T:5-->
  
If you're experiencing a problem with the application, we suggest you to find a possible solution in this section which contains a list of the most common requests.
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If you're experiencing a problem with the application, we suggest you to find a possible solution in this section which contains a list of the most common questions made by users.
  
 
===Diagnostic Feature===
 
===Diagnostic Feature===

Revision as of 18:34, 31 May 2016

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You can get support through three different instances.


Troubleshooting

If you're experiencing a problem with the application, we suggest you to find a possible solution in this section which contains a list of the most common questions made by users.

Diagnostic Feature

Still having an issue? You can send a message to the developers containing important information of your devices settings from within the app by going to the "Settings" panel under "Report an issue".

When you tap to report the issue, a pop-up window will appear asking you for your email address.

This option is specially useful to report technical or crashing issues

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Email us

This current website is a work in progress and it will be updated and completed as new features and tools will be released. In the meantime, if you don’t find the information you are looking for, you can send us a request from the «support» section of our website:

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http://xample.desk.com/


Supportcenter123.jpg

We usually answer support requests within a couple business days.



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